At Voyager, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect any data that you provide when using our website (https://voyager-travel.com), contacting us by phone or email, or engaging with our travel and tourism services in London and beyond.
We respect your right to privacy and take our legal obligations seriously, including those set out by the UK General Data Protection Regulation (GDPR). By using our website or providing your information to us, you consent to the data practices described in this policy.
Please read this Privacy Policy carefully. If you do not agree with our practices, we kindly ask you not to use our services. This policy may be updated from time to time, so please check this page periodically for changes.
We only collect personal information that is necessary to provide our services, improve your experience, or meet our legal obligations. This may include information you give us directly, such as your name, email address, phone number, and itinerary preferences when you fill out a contact or booking form.
In addition, we may collect limited technical data automatically when you use our website. This can include your IP address, browser type, device information, and details about how you interact with our site. We use common technologies such as cookies and analytics tools to help us understand site usage and improve our offerings.
We do not collect sensitive personal data such as race, religion, or biometric information. We also do not knowingly collect personal data from children under 16 without parental consent.
The information you provide enables us to deliver our travel services and communicate effectively with you. We use your contact details to respond to inquiries, process bookings, or provide tailored travel recommendations.
Additionally, we may use information for internal analysis, enhancing security, improving website functionality, or optimizing our marketing efforts. Aggregated, anonymized data may be used for business reporting and strategic planning.
We will never sell your personal data to third parties for marketing purposes. Any email newsletters or promotional messages are sent only with your consent, and you may unsubscribe at any time.
Like most websites, we use cookies to enhance your browsing experience and gather usage statistics. Cookies are small text files stored on your device, allowing us to remember your preferences and provide a more personalized experience when you return to our website.
You can manage or disable cookies through your browser settings. However, please note that some website features may not function correctly without cookies enabled. By continuing to use our site, you consent to our use of cookies as outlined in this policy.
Voyager may share your information with trusted third-party service providers who help us operate our website or deliver our travel services, such as payment processors, email communication platforms, or technical support partners. These providers only process your information on our instructions and for specified purposes.
Where required by law, we may also disclose your personal information to regulatory authorities or law enforcement. We ensure all data sharing complies with local data protection legislation and that your privacy remains a priority.
You have certain rights regarding your personal data under applicable UK and EU law, including the right to access, amend, or delete the information we hold about you. You may also object to or restrict our processing of your data in specific circumstances.
To exercise these rights, or if you wish to withdraw your consent to marketing communications, please contact us using the details below. We will always respond within a reasonable timeframe and assist you in resolving any concerns you may have about your privacy.
If you are dissatisfied with our data practices or response, you have the right to lodge a complaint with the UK Information Commissioner's Office or your local supervisory authority.
If you have any questions about this Privacy Policy or how Voyager handles your data, please get in touch:
Voyager
19 Strand, London WC2N 5LR, UK
Phone: +44 20 3126 0635
Email: hello@voyager-travel.com
We welcome your feedback and are committed to upholding the highest standards of data protection and customer service.
This page does not constitute legal advice.